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HLTAID016 Manage First Aid Services and Resources

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HLTAID016 – Manage First Aid Services and Resources

Lead and Manage Workplace First Aid Systems

Effective workplace first aid goes beyond responding to emergencies. HLTAID016 – Manage First Aid Services and Resources equips participants with the knowledge and skills to establish, coordinate and maintain workplace first aid systems that support compliance, preparedness and effective emergency response.

Designed for those responsible for workplace health and safety, this nationally recognised course focuses on planning, managing and reviewing first aid resources, equipment, personnel and procedures to ensure your organisation is prepared when emergencies occur.

At Northern Response Training, we combine practical experience with realistic workplace examples, helping participants understand how effective first aid management contributes to safer workplaces and improved emergency preparedness.

Who Should Attend?

This course is ideal for:

  • WHS Officers

  • Safety Coordinators

  • Workplace First Aid Coordinators

  • Supervisors and Managers

  • Emergency Response Team Leaders

  • School and Education Administrators

  • Manufacturing and Industrial Workplaces

  • Mining and Construction Supervisors

  • Anyone responsible for managing workplace first aid arrangements

What You'll Learn

Throughout this course you'll learn how to:

  • Establish and maintain workplace first aid systems

  • Conduct first aid risk assessments

  • Determine workplace first aid requirements

  • Manage first aid equipment and resources

  • Coordinate workplace first aid personnel

  • Develop and review emergency response procedures

  • Monitor compliance with workplace and legislative requirements

  • Review incidents and identify opportunities for improvement

  • Maintain first aid records and documentation

  • Evaluate the effectiveness of workplace first aid programs

Training uses practical workplace examples to demonstrate how first aid management supports safer and more compliant workplaces.

Why Train With Northern Response Training?

Managing workplace first aid is about more than having a stocked first aid kit—it's about ensuring your people, procedures and resources are ready when they're needed most.

Our experienced trainers bring practical emergency response and workplace safety knowledge into every course, helping participants develop systems that are practical, compliant and fit for their workplace.

We proudly deliver training throughout Freeling, Gawler, the Barossa Valley, Clare Valley and regional South Australia, with flexible training options available for workplaces and organisations.

Looking for More?

This unit forms part of our:

  • Occupational First Aid Skill Set

  • Advanced Workplace First Aid pathways

If you're responsible for workplace health and safety and aren't sure which training best suits your organisation, contact us and we'll help you select the right solution.

Not sure which course is right for you? We'd be happy to help you choose the most suitable training pathway for your workplace or industry requirements.

From the Office to the Outback, Safety Starts Here.

$225 per person

A man in a black uniform with a Northern Response Training logo is filling out a risk assessment on a clipboard in a workplace setting. Behind him, there is a whiteboard with workplace safety information and charts, and various safety equipment including a first aid kit, hand sanitizer, and a walkie-talkie on a table.

Course at a Glance

✔ Nationally Recognised Training

✔ Workplace First Aid Management

✔ Risk Assessment & Compliance

✔ First Aid Resource Planning

✔ Emergency Response Coordination

✔ Suitable for WHS Personnel, Supervisors & First Aid Coordinators

✔ Nationally Recognised Statement of Attainment

Find Us

Based in Freeling, delivering First Aid, CPR and workplace safety training across Gawler, the Barossa Valley, Clare Valley and Regional South Australia.
We travel within 60km with no travel fee, with further travel available by arrangement when booking.

Phone: 0434 787 403

Available 8:00am – 6:00pm Monday to Friday.
We also offer weekend and after-hours training by arrangement at no extra fee